Take control of your deliveries, across the UK

Deliver electric in London. Deliver sustainably across the country.

B Corp certified since 2023.

Trusted by

High quality collections and deliveries, sustainable end to end

A single point of contact
for all your UK deliveries

Whether you’re shipping 10,000 parcels a day or ten, Packfleet's delivery network provides an incredible experience to you and your customers.

With our fleet of electric vans we’ll deliver all your orders in London and the M25. For deliveries outside the M25 we partner with the best worldwide couriers.

Manage everything from one place

Book, manage and track every delivery in one place. Save on customer support costs and spend less time answering WISMO queries.

Stay up-to-date every step of the way

When it comes to deliveries, transparency is everything. We give you and your customers complete visibility on where your delivery is and when it's due to arrive, down to the minute.

Integrate seamlessly

With integrations for everything from Metapack to Shopify, get set up and shipping with Packfleet in minutes. And if you need something custom, our integrations team are on hand to support.

100x

Built for scale

We own and develop our tech stack fully in-house so every decision we take supports your growth ambitions.


2x, 10x, 100x? We've got you covered!

You’re in good company

Our merchants love us, and you will too

“ Packfleet have consistently delivered week in, week out, with reliable and excellent service”

“Driving down our customer tickets and proactively looking at ways we could improve. They have been great to work with and have enabled us to get closer to our customer experience. Thank you Packfleet”

Philippa Taylor

Head of European Supply Chain

Build trust

Own the delivery experience

Every interaction with your customer is valuable so your customer experience should extend to delivery tracking pages, emails and SMS.

Take control and make them your own with the Packfleet platform, giving you branding, cross-selling and upselling opportunities across all of your deliveries in the UK and abroad.

Tracking Pages

Emails & SMS

Co-Branded Vans

Build trust

Your brand, everywhere

Bring your colours, logo and tone of voice to every touchpoint your customers interact with.

Use our beautiful templates to easily customise all your emails, SMS, tracking pages and even your printed labels.

Proudly B Corp since 2023

Putting society and the environment at the heart of everything we do.

Quality delivery for all

Fully electric delivery with 10x (yes, really) fewer failures for all of your customers within the M25.

And choose one of our trusted high-quality partners for delivery across the rest of the country, all from one dashboard.

Claims

WISMO

DIFOT

NPS

Retention

Cost savings from day one

Better deliveries means packs delivered in full on time goes up, claims rates go down, NPS up, retention up and less folks asking
“Where is my order?!”

All of these improvements mean that you’ll save money within the first 30 days of switching to Packfleet. Guaranteed.

Your customers will love us.

This is what folks who have received a delivery from us had to say

  • Alison

    Dec 23, 2024

    Delivered with care and a warm smile, what more could you ask for? Now I don't have to brave the supermarkets for Christmas dinner, it's been delivered 😋.

  • William Wyatt

    Dec 31, 2024

    This is an excellent delivery company. Very good communication from start to finish and totally reliable.

  • C Mcveigh

    Oct 30, 2024

    First time experience with Packfleet, great communication before delivery and after. Lots of options given before they deliver in regards what you would like done with your item if not present. I can't fault them

  • Sultana Zamaly

    Oct 30, 2024

    Both the delivery person and the delivery service was satisfying. Maintained constant update of delivery driver location and was served within 1 hour given slot. First time I had such a stress free relaxed service that didn't waste my whole day for just a delivery. I wish every other delivery service is as improved as this.

  • S M

    29 Oct 2024

    Very professional and efficient service. Packfleet communicated well with me. They also gave options for me to advise the driver on how to access my property. The delivery was very much on time the driver was friendly and professional. Very efficient and caring. Impressive.

  • Anthi Glymidou

    29 Oct 2024

    Extremely happy with my delivery today. Sharif was super kind and professional. I would highly recommend this company especially if you are expecting a fresh food package.

  • Mr Jeff Warren

    Dec 17, 2024

    This is how a delivery company should operate. Second time I have had a delivery from them and they could not possibly be better. On time, super-friendly driver named Paul. More companies should use Packfleet!

  • Claire Stockford

    Dec 17, 2024

    Best delivery service I have ever received. Excellent communication. I received a message giving me a delivery time of between 10.00 and 11.00 a.m. And then another, at 10.15 to say that my package was 23 minutes away !!

  • Ms Ann C Walsh

    Dec 21, 2024

    First time getting a delivery from this company, excellent communication, could track the driver and see how many minutes away. Sebastian was friendly and polite. Excellent service.

  • Joy

    Dec 13, 2024

    Truly 5 star - easy communications, easy to amend delivery date, delightful delivery guy who arrived when expected; the icing on the cake ( or the cherry on top if you like) was that he addressed me by name when he delivered it. Such an easy, warm and personal touch really made such a difference!

Customer service that actually cares

Our London-based customer service team are on hand to help you and your customers, day and night.

With <5 minute response times, you can be sure we’ll solve any problem that comes up with a team that are empowered to deliver.

Based in Bermondsey

Our lovely team are always on hand to help

Sustainable deliveries

instantly

Every delivery through Packfleet is carbon-neutral from day one.

Eco Friendly

All deliveries within the M25 are fully electric

Robust Options

Deliveries outside the M25 are offset with carbon removals

Transparent impact

Track all carbon saved in real time through your dashboard